LEKA is a service design concept that reimagines this journey as a standalone mobile application.
It acts as a trusted partner, empowering users by providing clarity and control at every stage.
The journey to higher education in South Africa is often hindered by a student loan application process that is confusing, inefficient, and fraught with anxiety. Students and their families face unclear information, a heavy burden of repetitive paperwork, and long, stressful waiting periods with no visibility of their application's status.
By integrating key features such as an AI-powered eligibility assessment for instant clarity, a secure single profile to eliminate the document burden, and a real-time progress tracker, Leka transforms a daunting ordeal into a simple, guided experience. The platform is designed to replace anxiety with assurance, allowing students to fund their education and apply with confidence.
LEKA
2025
